An update one year on from the start of the Covid-19 pandemic

Over the past year, we’ve been working hard to ensure we’ve been able to continue to deliver a great service to all our Plan members.

As we’ve learned to live with the virus and moved our Customer Experience Centre employees to be home-based, we’ve moved away from the need to prioritise some services.

But we still need to ask for your help.

We’re continuing to follow any Government measures that are introduced and these potential changes, combined with some of our employees being ill, is likely to still have an impact our ability to answer calls as quickly as before the outbreak began.

Please only call us if it’s essential and bear with us if you experience delays in answering your call.

You can continue to email us at:

molsoncoors.pensions@equiniti.com

We ask that you use email rather than post where you can. We’ll reply to your query as quickly as we’re able.

To help us to help you, please continue to check here to see if you can find the information you’re looking for. There’s loads of great information including FAQs in the ‘Useful information’ tab or have a look in ‘Documents and forms’ area for Plan guides and standard forms.

We want to keep you safe from scammers

It’s a sad reflection on human nature that when there is a crisis, there will be criminals intent on taking advantage of people’s increased concerns and anxieties. This has been true of the pandemic with a dramatic rise in all kinds of fraud, cyber-attacks and scamming activity over the past year with serious concern that pension savers are particularly at risk.

To help keep you safe from scammers, we’ve pulled together some useful information, including a short video about staying safe from scams, which you can find HERE.