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An update two years on from the start of the Covid-19 pandemic

Over the past two years, we’ve been working hard to ensure we’ve been able to continue to deliver a great service to all our Plan members.

As we’ve learned to live with the virus and moved our Customer Experience Centre employees to be home-based, we’ve moved away from the need to prioritise some services.

But we still need to ask for your help.

Because of the changes we’ve made to how we work, we ask that you use email to contact us where you can. We’ll reply to your query as quickly as we’re able. You can email us at:

molsoncoors.pensions@equiniti.com

Please only call us if it’s essential and bear with us if you experience delays in answering your call.

To help us to help you, please continue to check here to see if you can find the information you’re looking for. There’s loads of great information including FAQs in the ‘Useful information’ tab or have a look in ‘Documents and forms’ area for Plan guides and standard forms.

We want to keep you safe from scammers

It’s a sad reflection on human nature that when there is a crisis, there will be criminals intent on taking advantage of people’s increased concerns and anxieties. This has been true of the pandemic with a dramatic rise in all kinds of fraud, cyber-attacks and scamming activity over the past year with serious concern that pension savers are particularly at risk.

To help keep you safe from scammers, we’ve pulled together some useful information, including a short staying safe from scams video.

 

Contacts

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    0370 197 1447

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